RitterAssociates Building Great Customer Experiences

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Press Releases

February 7, 2012
Mystery Shopping Providers Association Announces 2012 Board of Directors and Officers – A trade association of the leading mystery shopping services companies - today announced its 2012 Board of Directors, which features three new members and a new president, Stan Hart. read more ->

December 15, 2011
Give the Best Gift Ever Continues a Strong Tradition for RitterAssociates Delivering best-in-class customer experience/customer satisfaction measurement programs are coupled with an outpouring of kindness by the management and staff at RitterAssociates. read more ->

March 22, 2010
Stanley Hart speaks at Conference Board’s Customer Experience Management Conference in New York City – RitterAssociates with Leading Global Executives Speak on How Companies Create Connections Between Management and Customers from CEO to Frontline Contact. read more->

February 17, 2010
1.5 million jobs, a billion dollars at stake as mystery shopping industry delivers strong message to Capitol Hill – RitterAssociates addresses law makers and discusses proposed legislation that would affect 1.5 million mystery shoppers. read more->

December 24, 2009
Annual holiday Giving Tradition No Exception for Mystery Shopping Company - Delivering customer experience / satisfaction measurement programs coupled with kindness. read more->

December 3, 2009
Mystery Shoppers Help Prove the Value of Trade Promotion - Mystery shopping is revealed to be an effective tool in proving the value of trade promotion read more->

November 17 , 2009
22% of Coffee Drinkers on the Go Visit a Convenience Store - When looking for cup on the go, 22% of consumers stop at a convenience store, says latest study by RitterAssociates. read more ->

November 11 , 2009
16% of Coffee Drinkers on the Go Visit a QSR - RitterAssociates finds that 16% of coffee drinkers on the Go visit a Quick Serve Restaurant. read more ->

November 10 , 2009
Americans Prefer Gourmet Coffee on the Go - RitterAssociates finds that 30% of coffee drinkers prefer to visit a gourmet coffee shop when getting a cup on the go. read more ->

October 28, 2009
Americans Like Their "Joe" Mostly on the Go - RitterAssociates reveals results of own coffee drinking preferences study and hosts free-webinar sharing insights on November 19, 2009. read more ->

October 8, 2009
Mystery Shopping Can Provide Eye-Opening Look - RitterAssociates featured in the October NACS On-Line Magazine. read more ->

August 5, 2009
RitterAssociates Expands Leadership Team - Anthony M. Miano Appointed Vice President, Client Services. read more ->


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