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Customer Intercept Surveys and Customer Exit Surveys

When your customer talks ---We listen!  RitterAssociates offers Customer Exit surveys  to gather information on your customers ' preferences and opinions. The intervention with the customer occurs immediately upon the completion of the sale (the Customer Exit Survey) while it is still fresh in their minds, or immediately prior to entering the location (the Customer Intercept survey). Our field inspectors collect the data and transmit it by laptop or PDA to RitterAssociates headquarters in Toledo, Ohio.  Our technology allows us to collect, review and analyze the data and deliver it to you in real time.  Customer Intercept Surveys and Customer Exit Surveys can be useful in providing extremely valuable information such as demographics, motivation for coming to your store, and customer opinions. By understanding the customer's desires/motivations the more effective you become in serving their needs and in turn increase your sales! Customer Intercept Surveys and Customer Exit Surveys are popular with clients in the QSR, banking, retail specialty, home improvement and other retail verticals.

Call Dan Dedic at RitterAssociates today to find out more about Customer Intercept Surveys or Customer Exit Surveys!

877-284-9785