RitterAssociates Building Great Customer Experiences

Brand equity builders

Customer
Experience

Mystery Shopping
     Onsite/Telephone/Web
Competitor Shops
Compliance Audits
     Appearance
     Food
     Alcohol/Tobacco
Price Audits
On-site Call Center
     Mystery/Competitor Shops
     Customer Hotlines

Learn more about On-Site Call Centers

 


Customer compliance audits

Welcome to
RitterAssociates

Since 1974, RitterAssociates has delivered accurate, quantitative, and actionable customer measurement data that enable our clients to maximize their return on investment.

Learn More About RitterAssociates Customer Measurement Data


Interactive voice response surveys

Customer Satisfaction/
Other Brand Services

Social Media Monitoring
Customer Intercepts
Customer Satisfaction Surveys
     Interactive Web Response (IWR)
     Interactive Voice Response (IVR)
Display Audits
Point of Purchase/Products Installation
Audits with Digital Images

Learn More About Interactive Web Response Reports

MSPA Announces ShopperFest 2014
ShopperFest 2014 is the time to network with other shoppers and learn about the industry, but itís also about having fun in Orlando! read more->

White Paper :
Original Research! Read how mystery shoppers can help prove the value of trade promotion today read more->
Check Cashing Scam Alert!
Avoid replying to emails such as ritter.recruits@gmail.com. Protect yourself and don’t get fooled read more->

Fraud Alert: Information to protect shoppers from mystery shopping scams. Ritter Associates does not use Craigslist.com or CareerBuilder.com to recruit mystery shoppers. read more->

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RitterAssociates - A Brand Equity Builders Company